![]() ![]() While I have my beefs with every one of them (please see my article, Overcoming SIP Phobia), for the most part, they are getting the job done. I am not trying to take anything away from the traditional SIP carriers. ![]() #Sip trunk onsip softwareWhile the promise of pure software trunks still looms larger than present day reality, I am extremely excited and optimistic about what I've seen, so far. In Flowroute's words, it is "a software company that happens to be a carrier." In my mind, this distinction mandates it to be different. Its "stay out of the way of audio" approach reduces latency and improves overall call quality. Additionally, it has a patented way of optimizing media paths. In addition to the previously mentioned features, the company supports T.38, RFC 4733/2833, e.164 dialing, a plethora of security mechanisms, and various forms of authentication. Treat this as a list of suggestions that can be applied across the board:Įven with my wish list, there is a lot that Flowroute is doing right. There isn't a single one that offers everything I would like to see. ![]() Granted, I could say this about every SIP trunk provider. This allows Plivo to be different from Twilio.Īs intriguing as Flowroute is to me, there is still room for improvement. Using RESTful Web services and those previously mentioned SIP message extensions, developers and third parties can customize Flowroute's standard SIP trunks into unique solutions that are then offered to their customers. Some of this added value is possible through the extensive APIs (Application Programming Interfaces) that Flowroute provides. These companies have taken Flowroute SIP trunks, added their own value and branding on top of them, and positioned themselves as SIP service providers. If you've been paying attention to this space, you will recognize the names OnSIP, Plivo, and VOIPo. Up until now, I have focused on Flowroute as a provider of enterprise SIP trunks, but its bigger market might be enabling other companies to become mini carriers. Again, this may not be of interest to all users, but I know of many contact centers where detailed location data could be utilized for more sophisticated call routing and reporting. Additionally, ISUP and JIP information can be used to identify and act on location spoofing. For example, you will know if the call originated from a pay phone (I am assuming that they still exist) or a prison. For those of you who aren't old-school ISDN people like me, these elements provide additional intelligence about the caller. While not required by every enterprise, this additional data can be used by those that desire more detailed billing and utilization reports.Īnother thing that thrills me is the inclusion of ISUP-OLI and JIP information in SIP requests. These user-defined headers allow for the insertion of extended logging information into a CDR ( Call Detail Record). I may be wrong about this, but I am not aware of another carrier that supports X-Tag headers in SIP INVITE or 200 OK messages. Of particular interest to me was the additional information that Flowroute supports in its SIP messaging. That's why Flowroute set out to develop a product on par with SIP trunk solutions offered by the likes of AT&T, Verizon, CenturyLink, and Sprint. Of course, ease of installation without functionality is worthless. Okay, it's a little more involved than that, but not much. It's communications carrier Flowroute's goal to make SIP trunks almost as easy as creating a new Gmail address - open an account, enter your requirements, and start making calls. Impatient people like me want it, and we want it now. In today's speed-of-light business environment, delay means lost dollars, customers, and goodwill. Despite the fact that SIP is just another IP service, it can take weeks or months from the time you place an order to your first SIP call. What could be simpler?Ĭompare that to ordering and installing a SIP trunk from a traditional voice carrier. You go to Google, Yahoo, or Microsoft, fill out a few simple questions, and in less than two minutes, you have a working email address with an unlimited ability to send and receive emails to any other email user across the world. We all know how easy it is to get an email address. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |